Sometimes a date no longer works for you, so we’re happy to make the changes for you.
If you need to cancel (without wanting to reschedule) after you've received confirmation of your session a $120.00 fee will have to be paid.
Cancellations under 7 days $175.00 fee will have to be paid.
(this is a fee, which does not go towards your next session with us)
*failure to comply with policy’s or no shows won’t be able to re book with us in the future.
Any balance paid is NOT refundable or transferable if you decide to cancel or you don’t show up for your appointment.
No Shows will have to pay all remaining balance if wanting to re book with us in the future and won’t be transferable to a future session or refundable.
This includes if the weather is bad, usually we know in advance if we are getting bad weather so coming in the night before can avoid driving in dangerous weather!
When you book with us, we block off that time slot to shoot specifically with you, and we turn away people interested in shooting that day. Jade and I put a lot of work into making the time you booked with us special for you, so the notice is greatly appreciated!
If you need to reschedule:
after you've received confirmation of your session a fee of $75.00 will have to be paid!
If you need to reschedule with:
7 days and under a $100.00 fee will have to be paid!
Rescheduling under 4 days:
a $150.00 fee will have to be paid in order to reschedule.
All fees must be paid within 24 hours of wanting to reschedule & amount paid DOES NOT go towards your session. Only your initial $50.00 you paid to book your session does, and if fees aren’t paid within that time frame, we won’t be allowed to book a session with you in the future.
FAQ: "will I have to pay my deposit of $50.00 to reschedule my session?"
Answer: No, as long as you pay the rescheduling fee, the $50.00 will still go towards your next session. (must be paid within 24 hours of wanting to reschedule & again the fee does NOT go towards yours session)